Refund policy

We do not accept returns or exchanges. All sales are final.

Damages and issues
If your order arrives defective, damaged, or you receive the wrong item, contact us immediately at hello@masseriagroves.com so we can evaluate the issue and make it right.

Refunds
Refunds are only issued if an item arrives damaged or incorrect and cannot be replaced. If approved, refunds will be issued to your original payment method. If more than 15 business days have passed since approval, please contact us at hello@masseriagroves.com.